+41 41 766 60 77 EN | DE
Novatec Cyber Security

FAQ - Cyber Security Training 2024

E-learning: questions and answers

How do I order an access voucher?

Order access vouchers in the Store and you will receive them by email. Each participant will receive their personal 30-day access voucher. Upon successful completion of the 8 mandatory courses, graduates will receive their personal Novatec Cyber Security Certificate (NCSCERT).

How much does online training cost?

The cost of online training depends on the number of employees:

1 - 9 Employees CHF 110 per Voucher
10 - 49 Employees CHF 95 per Voucher
50 - 249 Employees CHF 80 per Voucher
250+ Employees CHF 65 per Voucher
  Screening packages and phishing package on inquiry

How long can the vouchers be used?

The vouchers have no expiration date. Once redeemed, the courses can be attended for 1 month. The exams for the individual courses must be successfully passed within this period. After that the Novatec Cyber Security Certificate will automatically be made available for download.

How do I get the certificate?

After logging in with the voucher, you will be asked to provide your personal details. After completing all courses and exams, your personalized Novatec Cyber Security Certificate will be available for download.

What are the payment options?

Private individuals and companies pay by credit card or Paypal. Public administrations (municipalities, communities) and public-law institutions have the option to pay by invoice.

Do the e-learning courses have a high learning effect?

Our e-learning courses were compared with traditional courses and evaluated. The results of the survey are consistently positive, whether in terms of handling, fun factor or sustainable knowledge.

In which languages can the online courses be taken?

German and English. After consultation, other languages are optionally possible.

Is there any additional course material?

No, additional material was explicitly omitted because the online courses cover everything and are intuitively structured.

Is it possible to extend the duration of the course?

In principle, no extension is provided. Please contact us before the start of the course to make special arrangements.

How much does a phishing campaign cost?

A phishing campaign is usually only offered in connection with our courses. For phishing campaigns we ask for your request.

Can a phishing campaign also be booked as a phishing knowledge check?

Of course, this is possible. If you would like to complete the phishing campaign before and/or after the training, please contact us.

Is it possible to carry out a final audit in all areas?

A final audit on all areas can be carried out: Please contact us.

Can industry- or company-specific courses be created?

Yes, for such adjustments it is necessary to contact us.

Why do I have to provide my personal details?

The personal details are needed to issue your personal certificate. Your data will be deleted after completion of the training.

Where do I activate my access voucher?

The access vouchers are redeemed on the training page: Link at the top right of the website.

Start course

Call Call Schedule Schedule Login Login Check Check